Customer Service & Administrative Support Specialist (Logistics)

Are you a detail-oriented professional with a passion for customer service and administrative excellence? Private Advertiser, a dynamic logistics company, is seeking a Customer Service & Administrative Support Specialist to join our growing team in Canggu, Bali. In this role, you will be the backbone of our operations, ensuring seamless communication between our clients and the logistics team. With a competitive salary of IDR 5,000,000 - 7,000,000 per month, this is your chance to make a difference in a fast-paced environment.

At Private Advertiser, we are committed to providing top-notch logistics solutions to our clients. As a Customer Service & Administrative Support Specialist, you will handle a variety of tasks, including managing customer inquiries, coordinating with the logistics team, and maintaining our administrative systems. This role offers a unique opportunity to grow within a company that values innovation and excellence.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Coordinate with the logistics team to ensure smooth and efficient operations.
• Maintain and update administrative systems, including CRM and inventory management software.
• Manage and organize documents, ensuring all records are accurate and up-to-date.
• Assist in the preparation of reports and presentations for internal and external stakeholders.
• Handle scheduling and coordination for client meetings and logistics activities.
• Stay updated with industry trends and best practices to enhance our services.
• Contribute to the team by participating in brainstorming sessions and suggesting improvements.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Logistics, or a related field.
• Minimum of 2 years of experience in customer service and administrative support roles.
• Proficient in using Microsoft Office Suite, including Excel and Outlook.
• Experience with CRM software such as Salesforce or HubSpot is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Ability to work well under pressure and meet deadlines.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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