Merchant Success Executive (EDC Sales Acquisition) - Sleman

Join BukuWarung, a leading fintech company empowering micro and small businesses across Indonesia with innovative digital solutions. We are seeking a dynamic and results-driven Merchant Success Executive (EDC Sales Acquisition) to expand our merchant network in Sleman, DI Yogyakarta. This role is perfect for someone who thrives on building relationships and driving growth in the fintech space.

As a Merchant Success Executive at BukuWarung, you will be at the forefront of our sales acquisition efforts, working closely with merchants to understand their needs and provide them with the best EDC solutions. Your daily tasks will include conducting market research, identifying potential merchant partners, and building strong relationships to ensure their success with our products.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Conduct market research to identify potential merchant partners in Sleman and surrounding areas.
• Build and maintain strong relationships with merchants to understand their business needs and provide tailored EDC solutions.
• Develop and execute sales strategies to acquire new merchants and expand our customer base.
• Provide excellent customer service and support to merchants, addressing their concerns and ensuring their satisfaction with our products.
• Monitor merchant performance and provide insights and recommendations for improvement.
• Collaborate with the sales and marketing teams to drive growth and achieve sales targets.
• Stay up-to-date with industry trends and best practices in the fintech and EDC sales space.
• Participate in team meetings and contribute to the overall success of the BukuWarung sales acquisition efforts.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Minimum 2 years of experience in sales, business development, or a related field.
• Proven track record of success in acquiring and retaining merchant customers.
• Strong communication and interpersonal skills to build and maintain relationships with merchants.
• Excellent problem-solving and analytical skills to identify market opportunities and develop effective sales strategies.
• Familiarity with the fintech and EDC industry, including knowledge of payment processing and merchant services.
• Proficiency in using sales tools such as CRM systems (e.g., Salesforce, HubSpot) and data analysis software (e.g., Excel, Google Analytics).
• Ability to work independently and as part of a team in a fast-paced environment.
• Bachelor's degree in Business, Marketing, or a related field.

🛠️ Keahlian

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